Helping a Housing Group Navigate Telecare Strategy and Digital Transformation

A housing group with a highly successful telecare service was at a crossroads, facing the recommissioning of a major public sector contract and the need to invest in digital transformation. The group needed independent support to evaluate potential options, considering key risks and opportunities.

What did we do?

  1. Strategic Options Appraisal: TECS Advisory was commissioned to conduct a thorough strategic options appraisal.

  2. Comprehensive Consultation: We worked closely with the telecare team and consulted with health and social care commissioners, the corporate management team, and the Board members.

What were the outcomes?

  • Detailed Report: Our report and engagement with key stakeholders provided the group with a clear evaluation of their options.

  • Strategic Commitment: The group confirmed its commitment to securing support and investment for the telecare service, recognising its potential as a powerful asset for transforming housing services through digital solutions.

Our support enabled the housing group to make informed decisions about the future of their telecare service, ensuring it remains a valuable part of their overall strategy

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Transforming Telecare Services, Mitigating Risks and Enhancing Customer Benefits

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Guiding a Telecare Service to Strategic Growth and Enhanced Partnerships