Support for Commissioners and Providers of Housing, Health and Social Care.
We apply our considerable experience and expertise to support commissioners to develop and implement new next-generation service models, including:
Understanding the challenges and opportunities arising from the transition from an analogue to digital national telecoms infrastructure
Specifying TEC products, systems and services
Evaluating competing TEC products and services
Implementing new services
Our Approach Includes:
Technical and Strategic Assessment:
Call System Evaluation: We assess the current call systems, considering their age, type and condition.
Comprehensive Consultation: We consult with the housing team to understand broader issues such as financial restrictions, stock condition, service models, and strategic plans (e.g., decommissioning or remodelling services and premises).
Recommendations and Support:
Targeted Recommendations: Our recommendations address key risks and ensure that resources are used efficiently to avoid unnecessary projects.
Ongoing Updates: We keep clients informed about developments related to the national telephone network upgrade and emerging technologies.
Case Studies for Commissioners in Care
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Transforming Telecare Services, Mitigating Risks and Enhancing Customer Benefits
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Helping a Housing Group Navigate Telecare Strategy and Digital Transformation
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Guiding a Telecare Service to Strategic Growth and Enhanced Partnerships
