Support for Technology Enabled Care (TEC) Providers
We analyse and advise on the issues that technology enabled care (TEC) businesses face such as:
Transitioning from analogue to digital and supporting the development of new next-generation inclusive person-centred service models
Adapting to changing customer requirements due to demographic shifts and reduced health and social care services
Understanding the competition
Public sector funding restrictions
Identifying risks and opportunities in an evolving commissioning landscape
Our Approach Involves:
Audit and Consultancy: We work closely with clients to audit their services, systems, and equipment, consulting with stakeholders to understand specific challenges and opportunities.
Clear Documentation: For each project, we document the agreed deliverables, project methodology, and budget, keeping clients informed of our findings and recommendations at every stage.
Stakeholder Engagement: We are skilled in engaging with service users, operating teams, senior management, councillors, non-executive board members, and commissioning bodies.
Strategy Development and Implementation: Once the strategy is agreed upon, we support its development and delivery. This includes:
Conducting Options appraisals
Developing risk registers and service plans
Restructuring services
Supporting procurement of new systems and equipment
Bidding for new business
Managing day-to-day operational challenges, such as balancing budgets, managing capacity and quality, and resolving complaints
Case Studies for TEC Providers
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Transforming Telecare Services, Mitigating Risks and Enhancing Customer Benefits
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Helping a Housing Group Navigate Telecare Strategy and Digital Transformation
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Guiding a Telecare Service to Strategic Growth and Enhanced Partnerships
